For ages 21 and above

bank71 Responsible Gaming — Your safety is our priority

bank71 believes gaming should be a source of entertainment — not stress. Our responsible gaming tools and policies help you play safely within your limits.

Important notice: You must be at least 21 years old to participate at bank71. Gaming can lead to financial problems. Always play within your means and reach out to us for support if needed.

Our Responsible Gaming Tools

Set Deposit Limits

Set your own maximum daily, weekly, or monthly deposit amount. If the limit is exceeded, the system will automatically block the transaction, keeping your budget protected.

Time-Out Feature

Put your account on a temporary break for a set period. A cooling-off period of anywhere from 24 hours to 30 days can be activated.

Self-Exclusion

If you feel gaming is having a negative impact on your life, activate self-exclusion. Your account will remain completely inactive for the duration of this decision.

Session Time Limit

Set a maximum duration for each gaming session. Once the set time is up, the system will automatically log you out.

Activity Review

Review your own weekly and monthly gaming history along with a summary of total deposits and withdrawals. This helps you stay informed and aware.

24/7 Support

Our Bengali-language live chat support is available around the clock for any gaming-related concerns. The specialist team will understand your situation and provide the right guidance.

Signs of Problematic Gaming

When gaming shifts from entertainment to compulsion, certain warning signs appear. If you notice any of the following in yourself or someone you know, seek help immediately.

Remember, acknowledging the problem is the first step toward a solution. bank71's support team is here for you.

Repeatedly playing in an attempt to recover lost money.

Secretly spending money on gaming that was meant for family or friends.

Repeatedly failing to stop gaming despite trying.

Feeling restless, irritable, or anxious when not gaming.

Neglecting work, studies, or family responsibilities because of gaming.

Using money needed for essential living expenses (rent, food, medical care) on gaming.

Lying or hiding the extent of gaming activity from family.

Not finding enjoyment unless spending more time or money on gaming.

How to Use bank71's Protection Tools

Activating a Deposit Limit

Go to your account settings and find the "Deposit Limit" section. Set a daily, weekly, or monthly amount in taka (৳). Once a limit is set, lowering it takes effect immediately, but increasing it requires a 24-hour wait.

Time-Out Period

Select the "Cooling-Off" option in your account settings. Choose a duration of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to log in and will not receive any marketing messages.

Self-Exclusion Process

To apply for self-exclusion, contact us directly via live chat or at [email protected]. Our team will deactivate the account within 1 hour and your remaining balance will be returned to you.

Age Verification

A minimum age of 21 is required to open an account at bank71. Age is verified using valid identity documents at registration. If anyone under 18 or 21 is found to be gaming, their account will be closed and any deposited funds will be returned.

Our Commitment to Responsible Gaming

bank71 is more than just a gaming platform — we place the highest importance on the wellbeing and safety of every user. Our commitments to responsible gaming are outlined below.

  • Strict age verification to keep minors completely away from gaming.
  • Automatic warning messages when problematic gaming patterns are detected.
  • Self-exclusion requests are always handled with respect and processed promptly.
  • No marketing message will encourage excessive gaming.
  • Information about gaming support organisations is kept readily accessible.
  • Full support provided in Bengali so language is never a barrier.
  • A secure gaming environment maintained through SSL encryption and fair play standards.

Support Contact

If you feel gaming is causing problems in your life or the life of someone you care about, do not wait — contact us right now.

24/7 Live Chat Support

Chat with us in Bengali on our live chat at any time. Our team is available around the clock.
Email: [email protected]

Speak openly about your concerns — we do not judge, we help. Your information remains completely confidential.

Responsible Gaming Frequently Asked Questions

You must be at least 21 years old to open an account and play games at bank71. Valid identity documents are verified at registration, and accounts belonging to minors are permanently closed.

Log in to your account and go to the "Deposit Limit" section in the Settings menu. Set a daily, weekly, or monthly limit in taka. Lowering the limit takes effect immediately. Increasing the limit requires a 24-hour waiting period, which helps prevent overspending in the heat of the moment.

Once self-exclusion is active, you will not be able to log in to your account, place any bets, or receive any promotional messages for the specified period. Your remaining balance will be kept safe and returned to you when the period ends. To start this process, contact us via live chat or email.

A time-out is a temporary break — from 24 hours up to 30 days. Your account is reactivated automatically when the period ends. Self-exclusion is a longer-term and more serious step — even after the period ends, reactivating the account requires verification by our support team. Self-exclusion is the right option for those who want a long break or are experiencing gaming-related problems.

If you believe someone in your family is struggling with excessive gaming, contact our support team directly. We will assess the situation and help you with the next steps. You can also request a temporary restriction on the account of the person concerned.

Yes. Once self-exclusion is activated, your remaining account balance is kept safe. bank71's minimum withdrawal limit is ৳500 and funds are typically returned within 1 hour. For more details, contact us via live chat or at [email protected].

Enjoy your bank71 gaming experience responsibly

Set your limits, play safely, and contact us whenever you need help.

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